If you’re looking for affordable pet medications and flea treatments online, you may have come across CanadaPetCare.com. With its discounted prices on pet supplies like flea and tick preventatives, heartworm medication, and dewormers, it seems like a great deal. But is CanadaPetCare legit, safe, and trustworthy?
The short answer: CanadaPetCare is a real company that sells pet medications, but there are concerns about product sourcing, quality, and customer service. Some customers report positive experiences, while others warn of delays, counterfeit products, or difficulties getting refunds.
In this review, we’ll break down everything you need to know about CanadaPetCare, including its pros, cons, safety, and alternatives.
What Is CanadaPetCare?
CanadaPetCare is an online pet pharmacy that sells discounted pet medications without requiring a prescription. They advertise brand-name and generic flea, tick, and heartworm preventatives at lower prices than traditional vet clinics or major retailers like Chewy or PetSmart.
Key Features of CanadaPetCare:
✔ Sells flea, tick, and heartworm medications (e.g., NexGard, Frontline, Heartgard)
✔ No prescription required for most products
✔ Ships worldwide (not just Canada)
✔ Free shipping on all orders
✔ Lower prices than vet clinics and other retailers
Where Is CanadaPetCare Based?
Despite its name, CanadaPetCare is not actually based in Canada. Their products are sourced from international suppliers, including India, Australia, and the UK. The company operates from offshore locations and does not have an official presence in Canada or the U.S.
Is CanadaPetCare Safe and Legit?
Pros of CanadaPetCare
✔ Affordable Prices – Many pet owners turn to CanadaPetCare because their prices are significantly lower than what vets charge.
✔ No Prescription Required – Unlike most U.S. online pet pharmacies, CanadaPetCare allows customers to buy heartworm and flea treatments without a prescription.
✔ Free Worldwide Shipping – They ship to many countries, including the U.S., with no shipping fees.
✔ Money-Back Guarantee (on some products) – They claim to offer refunds if you’re unsatisfied with a product.
✔ Sells Generic Alternatives – In addition to brand-name products, they offer cheaper generic versions of medications.
Cons of CanadaPetCare
❌ Not Regulated by U.S. or Canadian Authorities – CanadaPetCare is not approved by the FDA (U.S.) or Health Canada. Their products come from overseas suppliers, which may not meet North American safety standards.
❌ Risk of Counterfeit or Low-Quality Medications – Some customers have reported receiving products with non-English packaging, different labeling, or missing expiration dates. There is a concern that some items could be counterfeit or ineffective.
❌ Long Shipping Times – Since orders ship from international locations, some customers report waiting 3-6 weeks for delivery.
❌ Difficult Refund Process – While they claim to offer refunds, some customers say getting a refund is difficult and requires persistent follow-ups.
❌ No Vet Oversight – Purchasing prescription-strength medications without a vet’s approval can be risky for your pet’s health.
Customer Reviews: What Are People Saying?
CanadaPetCare has mixed reviews across different platforms:
| Review Platform | Average Rating | Common Complaints |
|---|---|---|
| Trustpilot | ⭐⭐⭐ (3/5) | Delayed shipping, difficulty getting refunds |
| Sitejabber | ⭐⭐⭐ (3.5/5) | Concerns about product authenticity |
| BBB (Better Business Bureau) | Not Accredited | Complaints about missing deliveries |
Positive Reviews
Many customers report successful purchases and say that products like Frontline, NexGard, and Heartgard work as expected. Positive reviewers often mention:
✔ Good deals and lower prices than local vets.
✔ No issues with shipping or product effectiveness.
✔ Helpful customer service (in some cases).
Negative Reviews & Complaints
Some customers warn about potential issues, including:
❌ Wrong or mislabeled products – Some items arrive in foreign-language packaging or don’t match the product description.
❌ Delayed or lost shipments – International shipping can take weeks, and some customers claim their orders never arrived.
❌ No refunds or poor customer service – Some customers say their refund requests were denied or ignored.
💡 Conclusion: While some people have positive experiences, others report problems with quality control and shipping delays.
Is CanadaPetCare Worth the Risk?
When Might CanadaPetCare Be a Good Option?
✅ If you’re looking for cheaper flea and tick preventatives and don’t mind longer shipping times.
✅ If you’re comfortable buying generic versions of pet medications.
✅ If you’ve researched the product and are confident in its safety and authenticity.
When Should You Avoid CanadaPetCare?
❌ If your pet needs prescription medication, it’s best to buy from a trusted U.S./Canadian vet-approved pharmacy.
❌ If you’re worried about receiving counterfeit or expired products.
❌ If you need fast delivery – CanadaPetCare is not reliable for urgent medication needs.
Alternatives to CanadaPetCare
If you’re looking for trusted online pet pharmacies, consider these options:
| Alternative | Pros | Cons |
|---|---|---|
| Chewy (U.S.) | Vet-approved, fast shipping, auto-ship discounts | Requires a prescription for some meds |
| 1-800-PetMeds | U.S.-regulated, money-back guarantee | Prices can be higher than CanadaPetCare |
| Petco & PetSmart | In-store pickup, trusted brands | Limited prescription options |
| Allivet | Competitive pricing, vet-approved | Requires a prescription for most meds |
✅ Best Choice for Safety: Chewy or 1-800-PetMeds (FDA-approved and vet-regulated).
💲 Best for Budget-Friendly Options: Allivet (lower prices with vet approval).
Final Verdict: Is CanadaPetCare Legit?
CanadaPetCare is a real website, but it comes with risks.
✔ It offers real products at lower prices than vet clinics and U.S. retailers.
✔ Some customers have no issues, but others report counterfeit products, missing shipments, and refund problems.
✔ It is NOT FDA- or Health Canada-approved, so products may not meet North American safety standards.
Should You Buy from CanadaPetCare?
- If you’re willing to take the risk, double-check the product packaging and expiration date before giving it to your pet.
- If you want 100% safety, buy from Chewy, 1-800-PetMeds, or your vet instead.
🚨 Final Advice: If your pet needs medication, always consult your veterinarian before purchasing from any online pharmacy.